Q Brothers accepts returns on unused and unopened items. Returns must be made within 30 days from the date the order is placed. All returns must be approved in advance. To receive a return authorization, contact us with your name, order number, and the reason for the return. We will then email you return instructions.
Q Brothers will try and accommodate return requests, but we reserve the right to reject return requests on items that have a broken seal or have been used, especially if the return has not been approved in advance. The customer is responsible for the cost of return shipping if the reason for return is not the result of an error by Q Brothers.
PLEASE NOTE: For health and sanitary reasons, we do not accept returns on razors, shave brushes, combs & brushes, or manicure tools. If you have questions about an item, please contact us prior to ordering.